FAQ

Where are you located?

I work at Rock Paper Scissors Salon in downtown Five Points near the University of South Carolina.

Here is the address:

Rock Paper Scissors Salon
625 Harden Street
Columbia, South Carolina
29205

PLEASE TAKE NOTE: 
MY SERVICES ARE BY APPOINTMENT ONLY AND I DO NOT TAKE WALK-INS. I APPRECIATE AND THANK YOU FOR UNDERSTANDING.

 

Do you have a portfolio with your work?

Yes! I have my Instagram profile @sunflowersandscissors and my business Facebook page @sunflowersandscissors where you can view my work.

 

Is a dry curly cut right for me?

If you wear your hair most of the time curly, a dry curly cut will help give your curls a beautiful shape to amplify your natural curls.

 

What is your availability?

I am booked out 2 months at a time. If you’re unable to book a service that is because I do not have enough time in my calendar to fit you in.

As a reminder, I do not take walk-ins, my services are by appointment only. I appreciate your understanding.

If you would like to make special arrangements outside of usual business hours please email me at kristyramoshair@gmail.com.

 

Do you have a waiting or cancellation list?

I do not have one as I announce last minute openings due to cancellations or rescheduling appointments on my Instagram and business Facebook page as they occur. 
Thank you for understanding.

 

How do I arrive for my appointment?

Please arrive with your hair freshly washed, fully detangled (there is a detangling fee if excessive detangling is necessary), fully dry, and with a minimal amount of light styling products (no oils or heavy butters) in your hair and worn in the wash and go fashion. 
If you are unsure of what a wash and go is, check out wash and go tutorials on YouTube.

Please wear your hair down with NO braids, buns, twist or braid outs, headbands, ponytails, updo styles, or any style that will alter your curl pattern.

IT IS VERY IMPORTANT TO FOLLOW MY HAIR PREPARATION: 
I have the liberty to cancel and reschedule your appointment if the hair preparation is not followed as I have requested.

 

Should I do anything to my hair before my appointment day with you? 

Yes! I highly recommend detoxing your hair (meaning,clarifying your hair) if you are using any of the following product lines or products in your hair: 

Shea Moisture, Aussie, Cantu, Wen, Ecostyler, Coconut Oil, Shea Butter, Castor Oil, or any products with super heavy oils and butters in them. 

I recommend detoxing your hair at least 2 weeks before your appointment day. Doing so will help you achieve the best results for your wash and go styling service with me. 

Kinky Curly Come Clean Clarifying Shampoo or Malibu Undoo Goo is great for detoxing your hair. 

 

How do I book my appointment?

Online booking through the Vagaro salon system is available to schedule appointments.

The online booking link is:

https://www.vagaro.com/curlsbysunflowersandscissors

I book appointments out 2 months at a time. If you try to schedule an appointment for the months that the books have not opened up for yet, that means that they are not available to book yet. Thank you for your understanding.


I thought I booked an appointment online, but I did not receive a confirmation text or email?

If you DO NOT receive a confirmation, there is NO APPOINTMENT booked for you as that slot is no longer available. 
Thank you for understanding.

 

I tried to book an appointment/contact you through sending a direct message (DM) on Instagram, but I did not get a response.

ALL appointment bookings are handled through the online booking system Vagaro.

All other business inquiries are handled through email at kristyramoshair@gmail.com.

Thank you for your understanding.

 

I tried to book an appointment online, but I did not see any availability?

The appointment time requested has been filled and is no longer available.

I open up my books 2 months out at a time. 
Currently I am fully booked out until September.

Starting September 4th, I will open up my books online for November and December through my online booking system Vagaro:

https://www.vagaro.com/curlsbysunflowersandscissors

If you are looking for an appointment outside of that range, you will not see any availability as it is not open yet. 
Thank you for understanding.

 

How do I book my color service?

Color consultations prior to scheduling a hair color service are REQUIRED for all first time clients.

The 15 minute complimentary color consultation is available to book online through Vagaro.

Once you have had a color consultation, my booking coordinator Jasmine will assist you in scheduling your haircolor service.

*Please take note:

A 15 minute complimentary color consultation is NOT an appointment for a full service.

It is an appointment to talk about your hair history, goals, current hair regimen, and to come up with a game plan for your hair service appointment.

 

What is Pintura highlighting?

Pintura highlighting is specially designed for your unique curls.
It involves sweeping on color or lightener (or both) to give you dimension in your hair.

Starting prices and details of the color services are located on my business Facebook page:

https://www.facebook.com/sunflowersandscissors/

PLEASE TAKE NOTE:

STARTING PRICES ARE A BASE PRICE FOR COLOR SERVICES. THE QUOTE FOR YOUR COLOR SERVICE WILL BE DETERMINED AT YOUR 15 MINUTE COLOR CONSULTATION WITH ME. 
DEPENDING ON WHAT COLOR SERVICE YOU ARE GETTING DONE AND THE DENSITY AND TEXTURE OF YOUR HAIR, THE PRICE IS SUBJECT TO CHANGE.

I APPRECIATE AND THANK YOU FOR UNDERSTANDING.


I’m trying to book online for a service but it isn’t allowing me to even though it says there’s a slot available?

The online booking scheduler allows booking depending on how long the service will be.
If it is not allowing you to book, please choose another day and/or time.

 

Can I come in for consultation first? 

You are always welcome to come in for a consultation. You can book online for a 15 minute consultation. 

However, there is NO guarantee that I will have time after the consultation to perform your
service since as the consultation allots 15 minutes for the service. Typically you would have to book a separate appointment for another time.


Do you do any other styles besides a wash and go?

No, I only do wash & go styling. I do not do twist outs, braid outs, “protective” styles, braids, blowouts, or flat ironing services.

 

Do you offer chemical services to make your client’s hair curly or straight?

I do not perform any chemical processes (relaxers, perms, keratin treatments, etc) that compromise the health of my client’s hair.

 

Are the curly haircuts transferable to straight hair?

As a curly hair specialist, I advise my clients to fully commit to the healthy hair and curly world.

The blow frying world isn’t worth the heat damage it creates for your beautiful curls. Heat styling compromises the health of your hair by over manipulating & dehydrating your curls.

If you desire to wear your hair curly most of the time, getting a curly cut is
going to give your hair the best shape. 
Some of you may notice that when you get a “straight hair” cut your curls
are not in the best shape when they worn in their natural state. 

The same goes for curly cuts, if you plan to transition back
to straight hair you may have some differences in the length due to the shrinkage factor of your hair.

 

Are your prices the same for short curly hair as they are for longer curly hair?

Yes, the prices are the same no matter the hair length.

 

What is your availability? 

As of right now I am fully booked out until November. 

Online booking will be available on Monday, September 4th to schedule your appointments for November and December.